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Amused Group announces new BPO center in Pasay

Published Jun 09, 2023 2:30 pm

Amused Group, a leading IT and technology company based in Australia specializing in end-to-end product creation, opened its new Business Process Outsourcing (BPO) center in Pasay, Philippines.

The expansion marks an important milestone for Amused Group as it continues to grow and deliver services to clients worldwide.

Known for its combination of intuitive design, disruptive technologies, and agile frameworks, Amused Group provides cutting-edge tech solutions to the Australian market. Founded by its chief executive officer Colby Paulding and chief commercial officer Noah Rose, the company is excited about its newest international office.

Employees and guests are greeted at Amused Group Philippines office lobby with their official hashtag #weareamused.

Strategically located in the heart of Pasay, the BPO center is near major transportation hubs, including airports and public transportation providing access for both clients and employees.

"At Amused Group Philippines, we value diverse talent and strive to create an environment that nurtures collaboration, innovation, and employee well-being," says Jonas Diego, country manager of Amused Group Philippines.

Office inauguration guests of honor from left to right: Marketing Director Shannon Groome; Group CEO and Co-Founder Colby Paulding; Philippines Country Manager Jonas Carandang Diego; and Accounting and Finance Manager Evelyne Tantono.

The center features spacious workstations, advanced technology infrastructure, and modern amenities designed to foster productivity and enhance the work experience.

"The Philippines has long been recognized as a global hub for outsourcing, and our investment in this facility solidifies our commitment to delivering exceptional services to our clients. The talented workforce in Pasay City, coupled with its excellent connectivity and supportive business environment, makes it an ideal location for our expansion," said Paulding.

Toast after the ribbon cutting ceremony!

The center will offer a comprehensive range of outsourcing services tailored to the evolving needs of businesses across various industries. These services include customer support, technical support, back-office operations, marketing, content design, and more.

Amused Group's expansion in the Philippines reflects its recognition of the country's abundant talent pool, renowned for its proficiency in English, strong work ethic, and adaptability. The company is dedicated to providing comprehensive training and career development opportunities to its employees, empowering them to excel in their roles and contribute to the success of their clients.

Amused Group Philippines (represented by, from left to right: Marketing Director, Shannon Groome, Country Manager Jonas Diego, Group CEO and Co-Founder Colby Paulding) receive office-warming flowers from ISOC Land, Inc. Site Manager Avegirl Perez-Limjap.

The decision to open a new BPO center is aligned with Amused Group's global growth strategy, strengthening its presence in the Asia-Pacific region. This enhanced presence enables the company to better serve clients across different time zones and leverage local market expertise. The Pasay facility seamlessly integrates with Amused Group's existing global network, ensuring enhanced scalability and business continuity for clients.

Amused Group Philippines People & Culture Team, Office Administrator and Procurement Officer, ready to serve Pinoy Fiesta cuisines during the office inauguration. 

In line with its commitment to corporate social responsibility, Amused Group aims to make a positive impact on the local community. The company plans to collaborate with local educational institutions and government agencies to create employment opportunities and contribute to the region's development.

Through investments in the local economy and talent development, Amused Group strives to be a catalyst for growth in Pasay.

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Editor’s Note: This article was provided by Amused Group.