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Less queues, more sales: How Globe Business ChatGenie brought its magic at the G Music Fest 2022

By Mariel Abanes Published Oct 19, 2022 8:00 pm

Finally, live events are back—and G Music Fest, where Globe brought together the biggest local and foreign acts, is proof that we are now ready to have fun together once again, just like the old times. During the fun happening, graced by Thailand’s Phum Viphurit and homegrown talents Lola Amour, Unique Salonga and more, local food concessionaires in partnership with Globe Business also showed up to add to an unforgettable festival experience.

Bringing a business to life, especially during the pandemic, and making it a success is always a challenge to all entrepreneurs, as experienced by these Globe Business partners. Good thing that nowadays, the power of technology can bring brands forward—from marketing in social media to using different e-commerce platforms.

That’s why Globe Business actively pushes businesses of all sizes toward the more innovative path. And now micro, small and medium enterprises (MSMEs) can try its newest Globe Business solution called ChatGenie, which is making it easy and convenient for business owners to sell and put their offerings in a single platform that customers are already using. 

Case in point: Two start up brands—Daniel Baker and Schroeder’s Deli—opened up about the effortless experience of using the app during the festive celebrations at the recent GMusic Fest. Along with Winkle Tea & Doughnuts and Engkanto Beers, they experienced firsthand how ChatGenie, powered by Globe Business, made for a highly digitized experience for both business owners and consumers alike.

Schroeder’s Deli Patti Sandico puts it simply. “Globe Business ChatGenie helps us because of the convenience it gives both the consumers and the business owners,” she attests. “While the consumers are having a good experience, kami naman at the back end, we’re able to have a smooth experience also.”

Fast and productive

As a brand that started pre-pandemic, maker of the famed chocolate-covered potato chips Daniel Baker found a steady stream of customers during the almost two-year long lockdown. But now that restrictions are slowly easing up, owners Ian Daniel Icaranom and Alexis Pulhin thought of ways to make their presence more known, especially on ground.

The two began exploring their options, such as staging a booth at the GMusic Fest. The key ingredient that made this physical venture fast and productive? The integration of Globe Business ChatGenie into their business. With the app allowing orders to instantly enter Daniel Baker’s dashboard, buyers were able to effortlessly view their menu, ordering their preferred items,pay in the app itself, and just pass by the booth to pick up their food.

Ian also shares how he likes that Globe Business ChatGenie allows them to have personal interactions with their consumers and market their offerings using the platform. Alexis adds that our country adapting to new technology advances like this proves that we’re ready to step into the modern way of doing business.

Entrepreneurs who are curious about Globe Business ChatGenie will be happy to know that the platform is very user-friendly and straightforward, based on Ian’s experience. What’s more, Alexis shares, is how the app is aligned with GCash—a name trusted by many. “There’s brand awareness,” she explains. “Sobrang dami nilang users. Familiar ang market with it and they trust the brand. So good siya for us kasi if connected ka with them, they will also trust you.”

Trouble-free and efficient

Patti chips in on the benefits of using Globe Business ChatGenie. While her business finds its roots in ecommerce, she can’t deny that the business platform helped in the ease of their operations.

“It’s very easy to use and simple. It’s also very organized, the order tracker system is complete—you have the reference number, name, and other details; you also have the information to put promo codes,” the entrepreneur enumerates. “Also, consumers can actually pay at the booth or pay via GCash, cash, or debit or credit card. So basically, it’s a one stop shop where everything is summarized.”

This was especially tested during the GMusic Fest—and Patti is happy to report that everything was “smooth sailing.”

“We were able to use the app and integrate it through our system here easily as we sell,” the businesswoman offers.

She believes that Globe Business ChatGenie is a key product that will help businesses grow, not only through a systemized platform but also thanks to the exposure it offers their partners. “Globe Business ChatGenie could help businesses grow because they will be tapping different markets. Plus, orders will be in a systemized manner.” And as a millennial herself, Patti instantly saw potential as everything can be incorporated on social media—the biggest space that every brand, big or small, can occupy and sell their goods.

Now, if these aren’t enough reasons to try out Globe Business ChatGenie, we don’t know what else will. Interested business owners can know more through the Globe Business website.

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Editor’s Note: BrandedUp is designed to provide you with insightful, inspiring and educational content created by PhilSTAR L!fe in collaboration with brands like Globe.